Online communication has made a huge impact on the health industry. Greater connectivity and accessibility have made getting care easier for patients while improving the overall quality of care and efficiency of health services. Learn more about the most significant positive changes that have become possible because of web-based communication.
Simplified Patient Records
One of the biggest changes that web-based communication has made to the healthcare industry is electronic patient records. Instead of bulky folders filled with disorganized papers that are hard to find and easily lost, every piece of information is conveniently and safely stored on a digital platform.
Electronic records can be accessed by multiple providers, most of whom add their notes and updates directly to the patient’s file to provide real-time information that gives a complete picture of the patient’s history and current health. This information makes it easier to diagnose conditions and provide a thorough treatment plan to address all aspects of the patient’s health. The use of electronic patient records makes it essential for providers to have the necessary Digital Skills to use the right devices and input data accurately.
Better Coordination of Care
Web-based communication is an excellent way for various healthcare providers to send health records securely. They are now able to work together effectively to create a treatment plan that addresses all aspects of the patient’s health and minimizes the risk of a misdiagnosis or recommendation that contradicts another provider’s advice. Records can be shared between a primary care physician and specialists so all providers have access to the latest information and can focus on helping the patient heal using every piece of data available.
Patient Access
Before digital records, it could take quite some time for a patient to obtain copies of important test results or health records. Today, most providers allow their patients access to their information by logging in to a secure patient portal. From there, a patient can review their medical history and get the information they need to share with another provider. The use of online appointment scheduling and check-ins has resulted in less paperwork and better communication between patients and healthcare staff. Many simple tasks can be completed by patients at their convenience, taking the burden off of the provider while increasing satisfaction and lowering stress for all parties.
Telehealth Consultations
Travel to and from doctor appointments can be troublesome for patients with limited mobility or resources. The option to conduct consultations remotely through telehealth appointments has made accessing care much easier for a broad range of patients. While additional testing and in-person visits are still a part of patient care, telehealth is an excellent way to discuss symptoms, monitor progress and check in on health conditions.
Higher Security and Safety
Digitally-based records, data storage, and communication help to prevent the loss of crucial reports and information. Medical testing and records are downloaded into a secure database where they can be accessed by anyone with the proper credentials. There is no more risk of a file being misplaced, viewed by unauthorized personnel, or even lost due to damage to a provider’s office.
Greater Provider Efficiency
The use of electronic records and online methods of communication has drastically reduced the amount of time that healthcare providers spend on administrative tasks like data entry and tracking. Now they can spend more of their time concentrating on the needs of their patients to give them higher quality care and personalized attention. Digital communications and records are also typically more accurate and contain fewer mistakes since they are updated quickly and have the latest information available. This is a great help to both providers and patients.
The ability to communicate information instantly and safely store data has been a game-changer for both patients and providers. Patients have greater control over their care and can easily access and share sensitive health data. Providers can offer higher quality care that delivers more favorable outcomes with fewer limitations of improved communication.
