The most important factor for improving Google reviews for dentists is obtaining new reviews. Once your listing has received five new reviews, Google will begin displaying star icons. Ten to fifteen new reviews will move your listing up the search results. Aside from Google, you can also try obtaining reviews from sites like Yelp and Facebook, which act as indirect referrals for your practice. Read on to learn how to improve your Google reviews for dentists.
Legal to buy positive Google reviews for dentists
Many consumers now rely on the internet to find the right dentist, so it isn’t surprising that some are tempted to buy positive Google reviews for dentists to get the best possible ranking. However, buying these reviews is actually against Federal Trade Commissions Act and other consumer protection laws. Such practices are a form of deceptive advertising and could result in fines. Also, if a patient posts a negative review about your dental practice, you could be sued and lose clients.
In order to obtain good reviews, dentists must provide quality dental services and excellent customer service. Improving these areas will improve your chances of attracting positive reviews and give you a competitive advantage. In addition, you’ll have a solid foundation to base your review acquisition strategy on. By focusing on these two areas, you’ll be sure to get a higher ranking and establish a strong foundation for future success.
Unlike a review on a consumer website, Google doesn’t require you to have a patient’s permission to post a review. Anyone can write a review as long as they have a “customer experience” with the business. If it is a fake review, don’t worry – you can even use an anonymous user name. But remember, Google won’t remove reviews that contain false information, personal attacks, or illegal content.
Creating an incentive for patients to leave reviews
Asking patients to post a review on your website can be a good way to promote your practice. Using email signatures or printed instructions can make the process as easy as possible. Placing a link to a review website in your waiting room is another option. If you don’t have the time or money to print instructions, you can send follow-up emails with a personalized link to the review page.
If you have a website, use it to link to your Yelp page. Doing so will let patients know you exist and encourage them to write a review. There are also 10 basic techniques to ask patients for reviews. Email marketing is a cost-effective way to build trust with your patients. You can also send follow-up emails asking patients about their recent experiences, directing them to the review link to provide feedback.
Offer free products or vouchers to patients who leave reviews online. Offering free samples or a discount voucher is a great incentive for patients to leave reviews. Incentives can be as simple as a free travel-sized tooth brushing kit. Whatever you offer, make it enticing and it will be easier for patients to leave a review. However, keep in mind that some patients don’t have access to computers or tablets at home. In that case, your practice may want to offer such a service.
Responding to negative reviews
Managing your reputation online is vital for a successful dental practice. You must take care not to respond in a negative manner. You should consider contacting the reviewer personally before responding. The response must be courteous and polite. Don’t be angry, as that might make the reviewer even more irate. But you should also remember that responding to a negative review is not the same as being angry or defensive. If you’re genuinely unhappy with a negative review, make sure you respond in a polite manner and apologize for their pain.
If your review is legitimate, you should respond. Many negative reviews are simply an apology and offer a free teeth whitening session. This may seem like an insincere gesture, but it’s not. While you might wish to offer free teeth whitening, don’t let the reviewer think that you were paying them for a positive review. Instead, offer to solve their problem. It will be helpful for your practice’s credibility, but don’t forget to preserve documentation.
As with any negative review, responding to a negative review requires a certain level of sensitivity. While responding to a negative review is an important part of the overall response strategy, it can actually make the situation worse instead of helping you resolve the issue. Remember that responding to a negative review is a chance to repair a damaged reputation. Respond in a professional and brief manner, but avoid arguments and insults.
