Here are some important qualities to consider if you want to ensure your floors are in the right hands:
1. Prioritise the Years of Experience
You can’t ignore the years of experience when selecting the best group of experts for your floors. Make sure the company and the workers you choose have a minimum of five years of relevant industry experience and understanding. Providers with several years of experience in the industry are more likely to deliver high-quality work and handle any challenges that arise during the project. Also, if the concrete installer has years of experience, you will get a large number of samples from its previous work, which will guide you through the selection process. Moreover, if your project calls for specific levels of concrete treatment, you must select a professional with prior experience.
2. Verify the License and Insurance
It’s essential to make sure that the flooring service you choose has the proper licensing to operate in your area. The verified license will ensure it meets the local regulatory requirements and standards. Also, it is undeniable that accidents can occur to anybody. Make sure the specialists you are choosing have enough insurance to cover any accidents that may happen while they are preparing a concrete floor. If you choose to ignore this factor, you might find yourself paying a hefty bill in the event of an accident. Thus, to avoid any possible trouble, think about checking the insurance facts.
3. Look at Their Previous Work
Make sure you ask the concrete specialists you are about to pick for a list of references once you have verified their years of experience. You can get a reflection of the quality of services from past clients and their reviews. The portfolio can be a great source if you want to have proper knowledge about the workability of the service provider. Additionally, if any of your known faces have got a service from a specific company, don’t forget to ask questions about the cost, the timeline for completion, and their opinions. If possible, set aside some time to visit any previously finished property in order to gain a better understanding of the calibre of work you can expect.
4. Check the Online Presence
In today’s digital age, the contracting company’s online presence can reflect a company’s professionalism and reliability. If they have a website, you can start with it to see if it is well-designed, informative, and up-to-date. A proficient company’s website often has a detailed company overview, a list of renowned clients and essential contact details. A clear and concise website reflects the quality of their work and the commitment to their business. Additionally, it would be better if you could explore their social media profiles on platforms like Facebook, LinkedIn or Instagram. These profiles can show a glimpse of their recent projects, customer interactions, and overall reputation.
5. Assess the Customer Service
Regardless of their years of experience or level of technological proficiency, you should be worried if they lack practical communication skills. Always observe how frequently and how quickly they answer your questions. Be careful to stay away from companies who take days to respond to your enquiries. Make sure any customer support of the company you are considering is efficient, reliable, and ready to assist you. Putting customer service first will eventually lead to high-quality work output.
Finding a trusted flooring expert? With over 30 years of service excellence in the industry, ProGrind can be your ultimate saviour. Contact their expert team and give your floor the makeover it deserves.
