Online auctions have taken off in popularity over the past decade, offering users the chance to own products at far below retail prices, and often have fun doing it.
As with any auction, there are winners and losers, and so consumers are smart to research the rules of the auction before participating. That way there are no unpleasant surprises, only surprisingly affordable deals.
DealDash.com is one of the most prominent sites. It offers multiple products that range from furniture and decor to jewelry and more. It was a pioneer in the field, created in 2009 with the pledge to ensure that no customer “leaves empty-handed.” In recent years that promise has meant that DealDash offers a “buy it now” option for bidders whose offer is not a winning bid.
A good way to predict what your experience will be with DealDash and other online auction sites is to read reviews from real people. Some are available on the DealDash site itself, and others can be found on Google reviews, Yelp, the Better Business Bureau, and other platforms.
But first, some background information:
DealDash is an online penny auction website aimed at providing the opportunity to compete for savings on products. All auctions begin at $0, with each new bid raising the price of the product by $0.01 and resetting the auction timer to 10 seconds. The last person to bid as the timer runs out is the winner.
Bid pricing starts at $0.60 each, although there are regular site-wide sales where the bid price goes as low as $0.20 per bid and even lower. There is no fee to sign up and each customer has a 90-day money-back guarantee on their first bid pack purchase. Yes, there is no monthly fee for using DealDash. You only have to purchase bids. Shipping on all items is free across the contiguous U.S. and many Canadian provinces.
What do the reviews say about DealDash?
DealDash reviews are largely positive, and the company seems quick to address issues when a poor review is posted. Here’s a sampling:
- DealDash has been rated 4.3 out of 5 stars on the Apple App store, with more than 32,000 users providing a positive review.
- DealDash is rated 4.4 out of 5 stars on TrustPilot.
- DealDash has been rated 4.28 stars on Site Jabber and ranks second place out of auction sites.
- DealDash has an A+ score with the Better Business Bureau (BBB)
DealDash offers a complete money-back guarantee on your first purchase of bids, which provides you the opportunity to test-run the site to see if it’s for you. In addition, the company explains how the process works with easy-to-understand rules posted on its website: https://www.dealdash.com/help/how-it-works.
Here are just some of the DealDash reviews:
“Customer Support for DealDash is outstanding. Their response was timely and they stayed in touch until all my questions and issues were solved, as I was a new winner of a bid and had entered the wrong option. She voided my incorrect entries and fixed my problems. I just received my tracking information on my winning item and am a ‘happy camper.’”– Sherr
“I love the bidding. I just need to up my button pushing so I can grab the goodies faster. I also like the holiday boxes, Easter Eggs, etc. Adds a new challenge that’s fun. Keep up the good work!” – Shelah
“I bought a bid pack for the first time because I wanted to try to win some items on DealDash. I didn’t do very well so I contacted Customer Support and requested a refund for the remaining bids that I hadn’t used yet. Within 2 minutes I had a response telling me they wanted me to be happy with the experience and had already refunded 100%. They then told me they put more bids on my account. It’s rare to find a company to go the extra mile for their customers. DealDash is amazing!” – Lauri
“Great site, with lots of fun and exciting events. Super products and outstanding customer service. Newbies watch and learn before you jump in, there are strategies you can learn to win more often and get great deals!” – Sharon
These reviews and others highlight one of the benefits promoted by DealDash: The fact that so many participants have fun using the process. Apparently, you do not need to be a winner to enjoy the experience. And if you really have your heart set on a particular item, the “buy it now” feature makes for a great consolation prize should you not be the winner of an auction.
